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Privacy Policy

What Dripl collects, why, who processes it for us, and the choices you have.

Last updated

Introduction

Dripl (“we”, “us”) runs a Telegram automation platform. This policy explains what we collect when you use Dripl or visit this site, why we collect it, who else handles it, and the choices you have.

Data we collect

Your account
Email address, name, a hash of your password, and your timezone and display preferences.
Telegram accounts you connect
The phone number, the session file that lets Dripl act for the account, and the contacts, groups and channels it syncs.
What you create
Scheduled messages, forwarding rules, templates, and the logs of what was sent or forwarded.
Technical data
IP address, browser details and request logs.
Billing
Your plan and invoices, and payment details from Stripe or DePay. Never full card numbers.
Messages you send us
The name, email address and message from the contact form.

How we use it

  • Run Dripl for you: send your scheduled messages and run your forwarding rules.
  • Take payments and manage your plan.
  • Send service emails, such as password resets and email-change confirmations.
  • Keep Dripl secure: rate limits, sign-in checks and error reports.
  • See which public pages people visit, only if they accept analytics cookies.
  • Answer the messages you send us.

Storage and security

Your data lives on servers run by our hosting provider. Every connection uses HTTPS, passwords are stored only as salted hashes, and each Telegram session is a separate file that only the Dripl app can read. The security page has the details.

Who processes your data

These services process personal data for us, each only for the purpose listed.

  • Stripe

    When you pay by card

    Card payments, subscriptions and invoices, on Stripe’s hosted checkout. Card numbers go to Stripe, never to us; we see only the card brand, the last four digits and the expiry date.

  • DePay

    When you pay with crypto

    Crypto payments. DePay handles the payment, and we receive the payment confirmation.

  • Telegram

    For every connected account

    Your connected accounts talk to Telegram through its API to send, forward and read the messages you automate.

  • Google Analytics (Google)

    Only if you accept analytics cookies

    Counts visits to our public pages and where visitors come from. Google Signals and ad personalisation are off, and no ad cookies are set.

  • Sentry

    When error monitoring is switched on

    Error reports from signed-in pages and from our servers, without cookies or authorization headers. Server errors carry your user ID. Screen replays are recorded only around an error.

  • Our email provider

    Sends account emails (password resets, email-change confirmations) and delivers contact-form messages to us.

  • Our hosting provider

    Runs the servers that hold the Dripl app and its database.

We don’t sell your personal data, and Dripl shows no ads.

Cookies

We set only the cookies below. The analytics cookies are set only if you accept them in the cookie banner, and you can change your choice at any time.

Cookies that Dripl sets
CookiePurposeLifetime
sessionStrictly necessaryKeeps you signed in.Until you close the browser
remember_tokenStrictly necessaryKeeps you signed in when you choose “Remember me”.7 days
dripl_consentStrictly necessaryRemembers your cookie choice.180 days
dripl_maintenance_bypassStrictly necessaryLets the Dripl team in during maintenance.12 hours
sidebarPreferenceRemembers whether the app sidebar is collapsed.1 year
_gaAnalyticsGoogle Analytics: tells visits by the same browser apart.2 years
_ga_R6CL1QGC3QAnalyticsGoogle Analytics: keeps track of the current visit.2 years

How long we keep it

  • Your account data, for as long as your account exists.
  • Sent messages and forwarding logs, for 90 days.
  • Audit log entries, for 12 months.
  • Invoices, for as long as tax law requires.

To delete your account and its data, email us from the address you sign in with. We act on requests within one month, as the GDPR requires.

Your rights

If you are in the European Economic Area or the UK, you have the right to:

Access
Get a copy of your personal data.
Rectify
Correct inaccurate or incomplete data.
Erase
Have your data deleted.
Restrict
Limit how we process your data.
Port
Receive your data in a machine-readable format.
Object
Object to processing based on our legitimate interests.

To use any of these rights, email us from the address you sign in with. You can also complain to your local data protection authority.

Contact

Questions about this policy or your data? Email info@dripl.ai.